FAQ

You've Got Questions, We've Got Answers. 

Here are our responses to some of the most commonly asked questions in the tile industry.


wILL YOU INSTALL TILES PURCHASED FROM OTHER VENDORS?

Yes, we install tile from any provider, not just Clay Imports. 

do you only install residential projects?

From the small residential projects to large commercial jobs, we provide professional installation.

what information do i need to submit for an install estimate?

Please fill out the Quote Request Form. Please include photos of the area, dimensions of the area, the tile type and size to be used.

can you install tile on a wood floor?

Yes, before installation on a wood floor can happen. A cement backer board must be laid down.

Does stained/painted cement need to be removed prior to installation?

Yes, existing concrete stain/paint can compromise the adhesion of the tiles to the surface.

Will you come out to my house to give me an estimate?

Yes, we can certainly arrange a home or site visit. We would still ask that you send photos, dimensions and type/size tile being used via the Quote Request Form.